Only 5% of users are empowered by technology

According to Jakob Nielsen who is a major figure in UX : “Only 5% of users (worldwide) are truly empowered by technology and are capable of putting together things and solve their own problem”.

To me, this is mind boggling and shockingly low. This means that there are massive opportunities out there. It is like we are not even at the beginning of the beginnings of the internet.

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